Data recovery and SSD cloning

Often yes. Deleted files physically stay on the media for a while, until something new is written over them. The most important thing — stop using the card, flash drive or disk immediately and don't save anything to it: every new write can overwrite what's still recoverable. Bring us the media and we'll assess the chances during diagnostics.

In most cases no — especially after a quick format: it just marks the space as free, while the data itself is still there. The chances are higher the less was written to the media afterwards. Don't save new files and don't try to "fix" the media with utilities — bring it in as is.

Don't format it. This is a typical file-system corruption: the media is detected, but the system can't read its structure (it often shows up as RAW). The files themselves are usually intact and can be pulled off. Trying to "fix errors" with Windows tools can only make recovery harder — better to come straight to us.

Switch it off immediately and don't turn it on again. Knocking and clicking are signs of physical damage (the head assembly, the mechanics), and every restart can finish off both the data and the platters. Such drives are opened and serviced in special conditions. The less the drive was run after the failure, the better the chance of getting the files out.

The reasons vary: the electronics board (often after a power surge), the firmware service area, or the mechanics (heads, motor). The type of failure determines both the method and the price: a "logical" recovery is one thing, a mechanical one is noticeably harder. Tell us whether the drive spins up, whether there are any sounds, and whether it got hot — that helps point us in the right direction.

Yes, it's one of the most common jobs. Shots vanish due to accidental deletion, a card glitch, removing it "hot", or file-system corruption — but physically they're often still on the card. We recover them, including by file signatures (by type — JPEG, RAW, MP4 and others). Just don't take any new shots on that card before recovery.

Most often it's the controller or the memory (NAND), and less often a broken-off USB connector. If the drive isn't detected at all, it needs hardware diagnostics, sometimes by removing the memory chip. If it's detected but shows "empty" or 0 bytes, it's usually logical, and the data can be pulled off. Don't heat the drive or jam it into different ports "for luck" — bring it in for diagnostics.

Often yes. Don't turn it on and don't dry it with a hairdryer. We recover it after cleaning the board and replacing the affected parts, and in difficult cases the memory is moved onto a working donor board. Success depends on what exactly burned out and whether it was switched on again. Bring it in as soon as possible.

The nature of the damage: logical (deletion, formatting, file-system failure) is usually simpler and cheaper, while physical (mechanics, electronics, removing memory chips, work in special conditions) is harder and more expensive. The type of media, the amount of data, and whether anything was overwritten also matter.

In short: don't write anything new to the media, don't format it and don't agree to "fix errors", don't power up a knocking drive again, don't run "recovery" programs at random, and don't open the drive yourself. The fewer actions after the loss, the higher the chance of getting the files back. The best thing you can do is set the media aside and bring it in for diagnostics.

We recover data from SSDs after logical failures, file-system corruption and controller issues. Physical recovery depends on the model.

Yes. All recovered files stay with you; we don't keep copies and don't pass anything to third parties.

Yes. We clone the HDD to an SSD keeping all your programs and settings - Windows and macOS boot up the same as before, only several times faster.

2-month warranty on labor and on any SSD we install. There can be no warranty on the recovered files themselves - recovery is a diagnostic process.

Yes. Data recovery pricing is based on the complexity of the case and parts/labour cost, not on the customer. We agree the exact price with you in writing before we start any work — and you decide whether to proceed. No surprises in the final bill.